What Does The Service Fee* Include?
From adding an outlet to storm damage, homeowners have to deal with many stressful situations. Understanding a service fee shouldn’t be one of them!
Our Service Call Fee
Service call fees are very common in home repair visits. These fees are usually established to alleviate costs associated with travel expenses and technician compensation. We arrive ready to work with inventory on hand. If you decide to let us do the work but would like the technicians to complete the service at a later date, we’ll waive the service fee for the second visit.
How To Schedule A Service Call
Call us at 517 646 0439 or complete an online service request.
1. Our knowledgeable staff will take your call, notate the issue, offer technical support and assist you in making any adjustments before we schedule a technician.
2. Whether the appointment is set for that day or a week in advance, our technician will issue a courtesy call to remind you that they are on the way.
3. An experienced technician or two will arrive at your residence in a well-marked company vehicle.
4. Our technicians take the time to listen to your concerns, diagnose the issue, and prepare a quote.
5. After we explain your options and our procedure, you have the option to accept or decline our service recommendations.
6. No matter your decision, our technicians always treat your home with respect and ensure cleanliness by wearing protective foot coverings.
Also, if a fee is assessed for a site visit and you accept the quote for a new installation, we will apply a credit in the amount of the fee.
*Service call fee is based on mileage. Service outside of 60 miles from The Antenna Men may be subject to additional fees.